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Coop Kundendienst Relaunch

Coop Group
Corporate Infrastructure, Internal Service, Retail
01. 2019 - 08. 2019

The Coop Customer Service Adobe AEM web appearance got a full fledged relaunch incl. extension of functionality. b-nova took over the technical project lead, requirements engineering, development, testing and writing the whole documentation.


Biggest challenge

Coordination of all moving parts

What we did

Technical project lead incl. development of the web page

Main tools we used

Adobe AEM, Spring Framework, jQuery, Apache Solr

Onboarding b-nova
January 2018

b-nova takes over the full technical project lead and development

Duration: 6 months

Implementation of user stories in Scrum sprints

Go live relaunch
July 2018

The new web app has been approved and published


  • Component and template development for Adobe AEM Content Manager
  • Technical project lead, requirement engineer, Scrum Master
  • Conception and documentation of new components incl. interfaces
  • Go-live support, content migration, design and implementation of technical architectures
  • Documentation, code-cleanup and general performance tasks


  • Adobe AEM 6.1 / Adobe AEM Communities
  • Spring & OSGi Framework
  • HTL (Html Template Pages) / Handlebars
  • Apache Solr
  • Java 8
  • Scrum / Agile