Coop Customer Service Relaunch

Coop Genossenschaft
Corporate Infrastructure, Internal Service, Retail
01.2019 - 08.2019
6

The Coop customer service Adobe AEM website was subjected to a comprehensive relaunch including functional expansion. b-nova was responsible for technical project management, requirements engineering, implementation as well as testing and documentation.

coop.ch

Biggest challenge

Coordination of all moving parts

What we did

Technical project management incl. implementation of the website

Main tools we used

Adobe AEM, Spring Framework, jQuery, Apache Solr

Onboarding b-nova
JANUARY 2018

b-nova takes over the technical project management and implementation

Development
DURATION: 6 MONTHS

Implementation of User Stories in Scrum Sprints

GoLive
JULY 2018

The new website was approved and went live

Tasks

  • Component & template development for Adobe AEM Content Manager
  • Technical project management, requirement engineering, scrum master
  • Design & documentation of new components incl. interfaces
  • Go live support, content migrations, design and implementation of technical architectures
  • Documentation, code cleanup and general performance tasks

Technologies

  • Adobe AEM 6.1 / Adobe AEM Communities
  • Spring & OSGi Framework
  • HTL (Html Template Pages) / Handlebars
  • Apache Solr
  • Java 8
  • Scrum / Agile